Privacy Policy for Vibehato Plant Store

Effective Date: December 31, 2024

At Vibehato Plant Store , we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or make a purchase at www.vibehato.com. By accessing or using our website and services, you agree to the practices outlined in this policy. If you do not agree with this policy, please do not use our website or services.

We are committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy also complies with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) for users in the European Union and other relevant privacy laws.

1. Information We Collect

We collect both personal and non-personal information to ensure the smooth operation of our website, process orders, and offer better services.

a. Personal Information:

Personal information is data that identifies you or can be used to contact you. This information is typically collected when you make a purchase, create an account, or engage with us through our website. The personal information we may collect includes:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (credit card or other payment methods)
  • Account Information (if you create an account with us)

b. Non-Personal Information:

Non-personal information is data that does not identify you directly. This information is collected automatically through your interaction with our website or services. It includes:

  • IP Address
  • Device Type and Browser Information
  • Referral URLs (how you arrived at our website)
  • Pages Visited and Time Spent on Our Website
  • Location Data (if you allow us to access your device’s location)
  • Cookies and Tracking Technologies (please see below)

We use non-personal information to analyze website traffic, improve functionality, personalize content, and improve the user experience.

2. How We Use Your Information

We use your personal information for a variety of purposes, all aimed at improving your experience with us and providing the best service possible. Specifically, we use the information we collect for the following purposes:

  • Order Processing: To process your orders, complete your transactions, and deliver products.
  • Customer Service: To provide support, respond to your inquiries, and resolve issues related to your purchases or other services.
  • Marketing and Promotions: To send you updates about new products, special offers, and other information that may be of interest to you. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or contacting us directly.
  • Website Improvement: To analyze user behavior, track website performance, and make improvements to enhance your browsing experience.
  • Account Management: To manage your account, including preferences, order history, and saved information.
  • Legal Compliance: To comply with legal obligations, enforce our terms of service, or protect the rights and safety of Vibehato, our customers, and the public.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your activity on our website. Cookies are small text files stored on your device that help us remember your preferences, track your orders, and improve the functionality of our site. Cookies help us personalize your experience by remembering details such as your language preferences, shopping cart contents, and previous interactions with our site.

We may also use other tracking technologies such as web beacons, pixels, and JavaScript to track and improve your experience. These technologies are used to:

  • Track your activity across different pages and visits to our website
  • Analyze traffic and user behavior
  • Enhance user experience with personalized content and recommendations

You have the option to control cookies through your browser settings. You can set your browser to refuse all cookies or alert you when a cookie is being sent. However, please note that disabling cookies may affect your ability to use certain features of our website.

4. Data Security

We prioritize your data security and have implemented a range of safeguards to protect your personal information. These measures include encryption, secure payment processing, firewalls, and regular audits to prevent unauthorized access to your data.

Although we take reasonable steps to ensure the safety of your personal information, no method of transmission over the internet or electronic storage is 100% secure. As a result, we cannot guarantee the absolute security of your data, but we work diligently to protect it.

5. Sharing of Your Information

At Vibehato, we value your privacy and will not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, manage our inventory, or ship products. These vendors are required to protect your data and use it only for the specific services they provide on our behalf.
  • Legal Obligations: We may disclose your personal information if required to do so by law or to comply with legal processes, such as a subpoena, court order, or legal obligation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs and explain your rights regarding your personal data.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Vibehato. These third parties have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

7. Children’s Privacy

Vibehato does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@vibehato.com.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal information.
  • Right to Erasure: You can ask us to delete your personal information, subject to certain conditions.
  • Right to Restrict Processing: You can ask us to restrict how we process your data in certain circumstances.
  • Right to Object: You can object to how we process your personal data for certain purposes, such as marketing.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact us at info@vibehato.com.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your data. If we make significant changes to how we collect, use, or share your personal information, we will notify you through a prominent notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us:

Vibehato Plant Store
Street: 311 Lathrop Rd Lathrop, California
Phone number: (209) 858-2836
Email: info@vibehato.com
Website: vibehato.com

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

This Privacy Policy is effective as of December 8, 2024, and will remain in effect unless updated.