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Frequently Asked Questions (FAQs)
1. Are VIBEHATO product brand new?
Yes. We only sell 100% genuine and brand-new product sourced from official manufacturers and authorized distributors.
2.What is your return policy?
We offer a 7-day return policy for unused items in original packaging. If your device is defective or you changed your mind, contact our support team to initiate the return.
3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, and secure online transfers. All payments are encrypted and protected.
4. How do I track my order?
Once your order is shipped, we will send you a tracking link via email and SMS. You can also check your order status in your HIPPARIZ account dashboard.
5.Can I contact someone if I have more questions?
Yes! Our friendly support team is available via live chat, email, and phone. We’re happy to help you anytime during business hours.